Privacy Policy for Travancore Cocotuft

​

Effective Date: January 1, 2026

​

At Travancore Cocotuft, we are committed to protecting the privacy and security of our global B2B partners, clients, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, inquire about our flooring products (doormats, rugs, and carpets), or engage in business with us.

​

1. Information We Collect

​

We collect information that helps us provide a seamless B2B experience. This includes:

• Voluntary Information: Name, job title, company name, email address, phone number, and shipping address provided via contact forms or sample requests.

• Automated Information: Your IP address, browser type, and browsing behaviour on our site (tracked via cookies) to improve user experience.

• Payment Data: If applicable, payment processing is handled via secure third-party gateways; we do not store your full credit card details on our servers.

​

2. How We Use Your Information

 

We use your data strictly for business purposes, including:

• Fulfilling bulk orders and managing international logistics.

• Responding to inquiries and providing technical product specifications.

• Sending occasional B2B newsletters or product catalogue updates (which you can opt out of at any time).

• Improving our website’s performance and SEO relevance for our global audience.

​

3. Data Storage and Wix Platform

​

Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to showcase our products to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

​

4. Cookies and Tracking Tools

 

We use cookies to track site flow and visitor preferences. This helps us understand which products (like our Coir doormats or Rubber mats) are most popular in specific regions.

• You can choose to disable cookies through your browser settings, though some features of the site may function differently.

​

5. Communication with Our Clients

 

We may contact you to notify you regarding your account, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, or to send updates about Travancore Cocotuft. For these purposes, we may contact you via email, telephone, text messages, or postal mail.

​

6. International Compliance (GDPR & CCPA)

 

​As a global exporter, we respect your rights:

• Access & Correction: You may request a copy of the data we hold about you or ask us to correct inaccuracies.

• Right to Deletion: You may request that we delete your professional contact information from our marketing databases.

• Opt-Out: All marketing emails include an "Unsubscribe" link.

​

7. Updates to this Policy

 

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

​

8. Contact Information

​

If you would like to access, correct, amend, or delete any personal information we have about you, please contact our Data Compliance team at:

​

Travancore Cocotuft Email: it@cocotuft.com Address: Travancore Cocotuft Pvt. Ltd. Coir Park, Thiruvizha, Cherthala,
Alleppey, Kerala, India - 688539

​